App scams are everywhere – Here’s how to fight back

From get-rich-quick apps to sneaky subscription traps, fraudsters are hiding in plain sight on your phone.

 

At Join the Claim, we dig into how these scams work, why they’re costing consumers millions, and what you can do to take back control.

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App fraud horror stories are on the rise

App fraud is one of the fastest-growing scams hitting UK consumers. From fake investment platforms promising quick returns to shopping apps that never deliver, fraudsters are using apps to lure people in.

These scams can drain your bank account, steal personal data, and leave you vulnerable to further attacks. And once your information is in the wrong hands, recovering control can be costly and stressful.

Have you ever downloaded an app that wasn’t what it claimed? Been taken in by an app scammer? Or been stung by hidden charges you never agreed to? Let us know.

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Have you ever lost money or personal data because of an app?

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Frustrated young woman having lost savings due to app fraud.

Spotting app fraud – the red flags

App fraud comes in many forms, but the signs are often the same. In our latest guide, we highlight what to watch out for, including:

  • Unverified sources: Apps downloaded outside official stores are high-risk.
  • Too-good-to-be-true offers: “Guaranteed” returns, big discounts, or quick cash.
  • Pushy permissions: Apps asking for unnecessary access (like your contacts or bank details).
  • Hidden charges: Subscriptions buried in small print or automatically renewed without consent.
  • Poor transparency: No clear company details or support channels.

Knowing the risks is the first step to staying safe.

Could you have an app fraud claim?

If you lost money or had your data stolen because of a fraudulent app or misleading subscription, you could be entitled to compensation.

Cases are surfacing in the UK, targeting app developers, platform providers, and payment processors who failed to protect users. So, if you have experienced app fraud, you might be able to get back what was stolen from you. 

We’re watching these claims with interest. Keep an eye on our website and we’ll share how you can hold the organisation accountable, protect your rights, and recover what you’re owed.

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App fraud FAQs

App fraud happens when a mobile application is designed or used to deceive people for financial gain or to steal sensitive information. These scams can appear in many forms – from convincing fake banking or investment apps to seemingly harmless games that quietly collect your personal data.

The goal is almost always the same: to profit at your expense. That might mean draining your bank account, locking you into costly subscription traps, selling your personal details, or even manipulating you into sending money voluntarily.

What makes app fraud especially dangerous is how convincing these apps can be. Scammers invest in slick designs, fake reviews, and professional branding to appear legitimate. They often copy the look and feel of trusted brands or hide in plain sight among genuine apps in popular app stores.

The result? Users often don’t realise they’ve been targeted until it’s too late – whether that’s through sudden unexplained charges, stolen identities, or accounts taken over by criminals.

Common types of app fraud include:

  • Fake investment apps promising guaranteed returns (including crypto apps)
  • Subscription traps with hidden charges
  • Apps stealing personal or banking details
  • Impersonation apps mimicking trusted brands
  • Romance scams 
  • Shopping scams /Marketplace scams 

If a company or app provider failed to protect you or acted negligently, you may have a case. Join the Claim will update you on open claims in the UK.

A no win, no fee agreement means you don’t pay your solicitor’s legal fees if your claim is unsuccessful. This makes it easier and more affordable to take part in group litigation.

Want the full picture, including what to check before signing?  Read our complete guide to no win, no fee agreements here. 

It depends on your financial loss and other damages (like stress or credit impact). Each case is assessed individually.

If you have fallen victim to app fraud, you should:

  • Stop payments immediately – Cancel subscriptions via your app store or bank.
  • Report the app – Flag it in the App Store or Google Play.
  • Contact your bank – Ask about chargebacks or fraud protection.
  • Document everything – Keep screenshots, payment records, and emails.
  • Stay informed – Sign up for updates on potential legal claims.

Nothing. Checking your eligibility is free, and any law firm we connect you with will work on a no-win, no-fee basis.

Eligibility varies by claim. Use our quick online checker, and we’ll review your information to determine if you meet the criteria for the specific action.

Yes, if you qualify for multiple claims, you can join as many as you are eligible for.

Experienced legal professionals and law firms handle all aspects of the claim. Our role is to connect eligible claimants with expert representation.

Your information is only shared with the legal teams handling your claim and is never sold or shared without your consent.

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