Has Total Fitness breached your personal data? If so, Join the Claim to get the compensation you deserve.
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Overview
In February 2021, Total Fitness told its members that a cyberattack may have compromised their personal data. However, this was not an isolated incident. In 2024, another serious data breach exposed sensitive information – not due to hacking, but because of a failure to secure personal data properly.
With multiple security failures in just a few years, customers are rightly asking questions about whether the company has sufficient cybersecurity measures in place, how seriously it takes its data protection responsibilities, and whether it has learned from past mistakes.
Total Fitness customers and employees who had their data exposed may be entitled to compensation. Legal experts have launched a group action claim to hold the company accountable for its repeated failures to protect personal information.
If you were a Total Fitness member or employee between 2018 and 2024, your data may have been compromised. Check now to see if you are eligible to join a Total Fitness data breach group action.
At a glance
Deadline
You could get
£££ depending on claim
Potential claimants
470,000 +
In February 2021, Total Fitness notified its members that their personal data may have been compromised following a cyber-attack. The stolen information included:
The breach exposed data dating as far back as June 2018, leaving members vulnerable to fraud and identity theft.
A cybersecurity researcher discovered an unsecured database containing images and personal details of 470,000 members and staff. The database included:
This breach wasn’t the result of a cyber-attack but rather a failure to secure highly sensitive data, making it easily accessible to anyone who found the unprotected database.
Could you qualify for a NO-WIN, NO- FEE Total Fitness compensation claim. Find out instantly with our easy-to-use eligibility checker.
If you have a claim, and you want to join the Total Fitness data breach group action, register your interest and we’ll connect you with a regulated UK law firm.
Answer a few quick questions to see if you qualify to join the claim.
If eligible, provide a few extra details to uncover the regulated law firm ready to take on your case.
Ready to proceed? We’ll help you register with the law firm. They’ll manage your claim and keep you updated – all on a no-win, no-fee basis.
April 2024
Lawyers announce a group action claim against Total Fitness for its repeated failure to protect customer and employee data. Victims are encouraged to check their eligibility for compensation.
February 2024
A cybersecurity researcher uncovers an unsecured Total Fitness database. The exposed database contains personal information and images of 470,000 members and staff.
April 2021
Legal experts begin assessing potential claims for customers impacted by the 2021 Total Fitness data breach.
February 2021
Total Fitness notifies members that a cyber-attack may have compromised their personal data. The breach includes customer and financial details dating back to June 2018. Investigations begin into how hackers accessed the data and whether security measures were sufficient.
Find out if you could join a no-win, no-fee Total Fitness data breach claim.
It will only take a few minutes and there’s no obligation to proceed.
Total Fitness has suffered two major data breaches in recent years:
Those impacted by the breaches could be at risk of:
The 2021 breach impacted an undisclosed number of members whose records were stored in the compromised system. The 2024 breach exposed 470,000 members and employees, revealing personal data stored in an unprotected online database.
Some individuals may have been affected by both breaches, increasing their risk of harm.
The breaches exposed different types of personal information:
Our simple eligibility checker provides instant clarity. Answer a few straightforward questions, and you’ll know if you could qualify for a Total Fitness data breach group action claim.
We cannot say how much compensation you might get if you win your data breach case. Each claim is based on its merits and your solicitor will work to get the compensation owed to you.
In the UK, if a group of people have experienced loss, or otherwise been harmed by an organisation’s law breaking, they can come together to fight for justice. Levelling the playing field when standing up to big businesses, group actions prove that there is strength in numbers. At Join the Claim, we bring consumers and law firms together to ensure these group actions are as powerful as possible.
We won’t charge you a single penny. And we ensure any law firms we connect you with operate on a no-win-no-fee basis. If you win, the law firm will either take its fees from your compensation payment or recover these from the defendants.
A no-win, no-fee agreement means you don’t pay your solicitor’s legal fees if your claim is unsuccessful. This makes it easier and more affordable to take part in group litigation. However, T&Cs apply.
Want the full picture, including what to check before signing? Read our complete guide to no win, no fee agreements here.
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