Vehicle Claims

Has your car, truck or van let you down — through faulty parts, misleading emissions claims, or even a data breach exposing your personal information? If so, you could be owed compensation.

The automotive industry has faced repeated scandals in recent years. When these problems affect large groups of drivers, you don’t have to tackle them alone. You can join others in a group claim and fight for the compensation you deserve.

At Join the Claim, we connect you with trusted UK law firms so you can join a vehicle claim quickly and easily.

It’s fast, free to check, and it only takes a couple of minutes to get started.

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What are vehicle claims?

Vehicle claims are legal actions brought by drivers and vehicle owners when car manufacturers, dealerships, or suppliers break consumer law or fail to meet their responsibilities.

These responsibilities cover everything from selling cars that are safe and roadworthy to being honest about performance, emissions, and running costs. They also include protecting the personal data modern vehicles collect and store.

When companies cut corners, mislead customers, or ignore their duty of care, it can leave drivers out of pocket, at risk on the road, or even exposed to privacy breaches.

In many cases, these aren’t isolated mistakes but problems affecting thousands of vehicles and their owners. That’s where group claims come in — giving drivers the chance to stand together and demand accountability, fair treatment, and compensation.

What can I claim for?

If your vehicle or your data has been mishandled by a manufacturer, dealer, or leasing company, you may be entitled to compensation. This can cover:

Financial loss

The reduced value of your vehicle due to faults or emissions issues, repair costs, or expenses caused by recalls and breakdowns.

Safety risks

Compensation for the danger caused by defective parts such as airbags, brakes, or DPFs, even if you weren’t directly injured.

Inconvenience

Lost time and disruption caused by repeated repairs, recalls, or being unable to drive your vehicle safely.

Loss of privacy

If your vehicle or manufacturer mishandles your personal data — from leaked GPS records to financial details — you could claim for the distress and risks this caused.

Different types of vehicle claims

Not all vehicle claims are the same. Here are the main types of claims we see:

Emissions claims

Many manufacturers have been accused of cheating emissions tests, misleading drivers, and harming the environment. If you bought or leased an affected vehicle, you could be entitled to thousands in compensation.

Faulty parts claims

From airbags that explode to diesel filters that clog and fail, faulty components put drivers at risk and cost them money. If you’ve been affected by a widespread defect, you may be able to claim.

Data breach claims

Modern cars collect huge amounts of personal data, from GPS locations to driver behaviour. If manufacturers mishandle or leak this information, drivers may have the right to claim compensation.

Recall and repair failures

Manufacturers have a duty to act quickly when defects are discovered. If they delay recalls, refuse repairs, or fail to provide a safe alternative, affected drivers may be able to claim.

Who do vehicle claims affect?

Vehicle claims can affect anyone who owns, leases, or finances a car, van, or motorbike. You don’t have to be a mechanic or tech-savvy driver to be at risk.

The impact can include:

  • Everyday drivers  dealing with unexpected repair bills, recalls, or reduced resale value

  • Families worried about the safety of loved ones if their vehicle contains faulty parts like airbags or brakes.

  • Commuters and key workers facing disruption when their car is unsafe to drive or repeatedly off the road for repairs.

  • Business owners and fleet operators  losing income when multiple vehicles are affected by the same defect or emissions issue.

  • EV and connected car owners exposed to privacy risks if manufacturers mishandle GPS, driving history, or account data.

Do I qualify for a vehicle claim?

If your car was fitted with a faulty part, affected by emissions cheating, or a manufacturer leaked your personal data, you may qualify to join a group claim.

Eligibility varies by claim. Use our quick online checker, and we’ll review your information to determine if you meet the criteria for the specific group action.

Find a claim and check your eligibility in under two minutes.

You could be eligible for a vehicle claim if:

Why claiming matters

A faulty vehicle isn’t just a nuisance — it can hit your wallet, put your safety at risk, and damage your trust in the manufacturer. That’s why standing up and making a vehicle claim matters.

By making a claim, you can:

Claiming helps protect not just your future, but everyone else’s too.

Young smiling woman wearing glasses holding smartphone using cellphone to find out how to claim compensation for a data breach

Why use Join the Claim?

We make it simple to take action when manufacturers let drivers down.

Working closely with trusted, regulated law firms across the UK, we connect you with the right legal help.

From the moment you get in touch, we keep things clear, straightforward and stress-free. With fast eligibility checks, expert support and no legal jargon, we’re here to help you understand your rights and get the compensation you deserve — quickly and confidently.

Making a vehicle claim: How it works

Check your eligibility

Our simple eligibility checker provides instant clarity. Answer a few straightforward questions and you’ll know if you could qualify for a claim.

Meet your match

If eligible, provide a few extra details to uncover the regulated law firm ready to take on your case. If we haven’t yet found a suitable law firm, we’ll keep you updated as things progress.

Join the Claim

We’ll help you register with the law firm who’ll handle your claim on a no-win, no-fee basis. If no firm is available right now, we’ll let you know as soon as we find one ready to take your case.

Help and advice for drivers

If your vehicle has been fitted with faulty parts, sold under false emissions claims, or if your driving data has been mishandled, knowing your rights is the first step to protecting yourself — and securing the compensation you deserve.

Start a vehicle claim today

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Check out our TikTok videos, where we break down vehicle claims in simple, scroll-stopping clips.

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Vehicle claim FAQs

A vehicle claim is a legal action drivers and vehicle owners can take when car manufacturers, dealerships, or suppliers break consumer law or fail in their responsibilities. This could be by fitting faulty parts, misleading drivers about emissions, or mishandling customer data.

A no win, no fee agreement lets you join a claim without paying anything upfront. If your case is successful, your law firm deducts a pre-agreed amount from your compensation. If the case is unsuccessful, you don’t pay your solicitor’s fees. However, T&Cs do apply. You can find out more about no-win, no-fee in our handy guide.

A group claim is when lots of drivers are affected by the same issue — for example, a defective airbag, a faulty diesel filter, or an emissions scandal. Instead of fighting alone, drivers can join forces to hold manufacturers to account and increase their chances of fair compensation.

Not always. Even if you’ve sold the vehicle, you may still be able to claim if you owned or leased it during the affected period. Eligibility depends on the specific claim.

Yes. Many claims are about the risk of harm, reduced value, or being misled — not just physical damage. For example, faulty airbags are dangerous even if they never deployed, and emissions scandals reduced the resale value of affected cars.

The amount varies depending on the issue, the type of vehicle, and the losses you suffered. For emissions claims, some drivers have received thousands of pounds. For data breaches or faulty parts, the figure depends on the impact on your finances, safety, or privacy.

No. Joining a group claim doesn’t affect your warranty, finance, or lease agreement. These are separate legal rights.

Modern cars collect huge amounts of personal information — from GPS tracking to account logins. If this data is leaked, stolen, or misused by a manufacturer, you could claim for the distress and risks it caused, even if no money was stolen.

Eligibility varies by claim. Use our quick online checker and we’ll review your information to determine if you meet the criteria for the specific group action.

Yes, if you qualify for multiple claims, you can join as many as you are eligible for.

Experienced legal professionals and law firms handle all aspects of the claim. Our role is to connect eligible claimants with expert representation.

Deadlines vary depending on the type of claim. Some claims can be made years after you bought the car, while others have shorter time limits. It’s best to check your eligibility as soon as possible.

A pre-agreed success fee will be deducted from your compensation to cover your legal expenses and solicitor’s costs. This amount will be disclosed to you before you join the claim.

You can find out more about no-win, no-fee in our handy guide.

Your information is only shared with the legal teams handling your claim and is never sold or shared without your consent.

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