A major safety alert has left thousands of Citroën drivers stranded and angry. If you own a Citroën C3 or DS3 made between 2009 and 2016, or a DS3s produced from 2016-2019 you may have been told not to drive your car at all due to a potentially deadly fault with its airbag.
Stellantis, the company behind Citroën, has issued a rare “stop-drive” warning for certain models after a tragic accident in France brought long-standing concerns back into the spotlight. A faulty airbag — originally made by now-defunct supplier Takata — is believed to have killed a driver following a minor crash.
You can find out whether your car is included in the recall here.
Featured in a BBC report, Lisa Shackleton, a 69-year-old DS3 owner, relies on her car to take her husband to vital medical appointments. But after learning about the recall too late, the earliest her local dealership could fit her in for repairs was the end of July. Another driver told the BBC she couldn’t get a repair slot until January next year.
And with no clear guidance on how to safely get affected cars to a dealership, many drivers are simply stuck. As of yet, there’s also no compensation being offered, despite the serious inconvenience.
The issue relates to airbags that may explode with too much force in a crash, sending metal fragments into the car’s cabin. This has been a known issue globally for over a decade, but Stellantis initially believed their European models were safe. They’ve since changed course, and now, more than 100,000 UK drivers are affected.
Even more worrying? The fix isn’t quick. Replacement airbags are in short supply, and the process is dragging out.
While the UK hasn’t yet seen legal action, things are moving fast elsewhere. In Italy, a civil court has admitted a class action against Stellantis over the same faulty airbags. Similar action is already under way in France.
If you’re one of the many Citroën owners affected, check your eligibility and register your interest now to stay in the loop.
We’ll keep you updated as things develop, and make sure you’re first in line if legal action becomes an option here in the UK.
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