Flight delay compensation

What you need to know about flight delay compensation this summer

Heading off on holiday should be a time of excitement – not frustration. But if your dream getaway starts with hours stuck at the airport, don’t just grin and bear it. You might be entitled to compensation for your delayed flight.

Here’s what you need to know before you board.

You could be owed up to £520

If your flight was delayed by three hours or more and departed from the UK or an EU country (or was with a UK/EU airline heading into the UK), the airline might owe you money.

In fact, you could claim up to £520 in compensation – and that’s per person.

That money won’t cancel out the lost time. But it could take the sting out of the experience.

It’s your right – not a favour

Airlines won’t always shout about your rights. But under UK law, passengers are protected. If the delay was the airline’s fault (think technical issues or staffing problems), they are legally obliged to compensate you.

So far, over £79 million has been claimed by passengers like you who have experienced cancelled, delayed, or misconnected flights, or have been denied boarding.

Don’t be put off by jargon or red tape. If you’re eligible, claiming doesn’t have to be complicated.

Not sure if you qualify?

That’s where we come in.

At Join the Claim, we help consumers understand their rights and take action. We’ve teamed up with expert UK law firms who know the rules inside out and can help you claim what you’re owed.

It only takes a couple of minutes to check if you’re eligible. And if you are, we’ll point you in the right direction.

Make a claim – even if it was months ago

The good news? You don’t have to make a claim right away. In many cases, you can still claim for delays that happened up to six years ago.

So if you’ve had a few airport nightmares in the past, now’s the time to do something about them.

One last thing before you fly...

Delays are stressful, but knowing your rights can help take back a bit of control. If your flight is disrupted this summer, keep hold of your documents, note down what the airline says, and don’t be afraid to speak up.

And if you’re not sure where to start, we’re here to help.

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